One portal for contacts: attendance, reports, payments and messages in a single app

Loudwater gives every contact a single portal that mirrors the school's live data. There is one login, one set of notifications, and one place to find everything from a homework deadline to a trip consent form.

What contacts see

• Live attendance for each child, including punctuality and authorised absences.
• Behaviour points, achievements and incident summaries shared by the school.
• Reports, targets and assessment outcomes once published by staff.
• Direct messages with class teachers, with read receipts.
• Consent forms, trip permissions and dietary updates with digital signature.
• Payments for trips, meals and after-school clubs.
• A calendar that syncs term dates, contacts' evenings and key events.

Built on the same secure platform as staff dashboards

The contact portal is not a bolted-on third-party app. It runs on the same Loudwater workspace as the teacher, SLT and admin dashboards. Anything staff publish becomes visible in the portal immediately, and any change a contact makes, such as a phone number or an emergency contact, is reflected straight back on the pupil record, with an audit trail.

Safeguarding-aware notifications

Critical messages can fall back to SMS automatically if the contact has not opened the app, and contact lists honour court orders and access restrictions configured by the safeguarding lead.

No separate password to remember

Contacts can sign in with email, magic link or supported single sign-on, and the portal is offline-tolerant on a phone, so it keeps working through patchy signal at the school gate.

Why this improves school-home relationships

When families can see accurate information in one place and respond quickly, trust improves. Staff spend less time resolving confusion and more time having constructive conversations about pupil progress and support.